Data Influenced.​
​Design Driven.
User Focused.
Results Oriented.
Data Influenced.​
​Design Driven.
User Focused.
Results Oriented.
Data Influenced.​
​Design Driven.
User Focused.
Results Oriented.
User testing & AI certified approved
Transforming data-driven UX, seamless interactions, and premium interfaces into powerful conversion results through Design innovation.
Trusted by top companies worldwide
8 +
years
Professionally building reliable software that scale.
verizon
Loyal
UNITED AIRLINES
PetalHaus
TeeBabyEnt.
Owning Products Through Innovation
& Leadership
100%
Successful Product Launch Rate
Agile
Tested through Research Methodologies
Professional
Stratgetic UX Design
Design System
OOUX / IA
0%
Blocker Rate
Certified in Conversational AI Design
100%
Client Stafication
Cross - functional Team Member
Certified in AI Design
UX / UI Princples
95%
Project Completion Rate
Planning
Data-driven analysis
Conduct workshops
UI
UX/Content writing
AI dialogue flows
Tools That Empower My Design Process
Figma
Sketch
Creative Cloud
Mural
Google Dialogue flow
Trello
Microsoft
Jira
ADO
Axure
Confluence
Full story
Adobe Analytics
Google Analytics
Pivotal Tracker
and more...
Get in touch.
Please be advised that the following portfolio is under revision and NDA clauses may still be in effect. Descriptions, resources, and metrics are provided for NDA projects below. Explore design strategies, UX processes, and best practices under the case study section.
Portfolio
A body of work outlining work experience and contributions as a Product Designer using industry standard best practices and princples.
SaaS | CDP | Data Visualization | Artificial Intelligence | Chatbot | Edtech | Ecommerce | Design System
// Case Studies \\
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Request work, NDA may be in effect below
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COVID-19 Symptom checker chatbot
Industry: Healthcare | ML
Product: chatbot
Los Angeles was severely affected by the COVID-19 pandemic, hospital beds becoming scarce, and UCLA Health's call center being overwhelmed. As the premier health system in California, according to U.S. News & World Report, UCLA Health recognized the life-saving potential of its actions. In response, a Command Center was quickly established to rethink the delivery of care, the scheduling of appointments, and the way patients were cared for. To meet the surging demand and cater to the needs of patients throughout their network, including four hospitals and over 200 clinics, UCLA Health leveraged technology to create a system that could effectively serve Southern California by partnering with Loyal Healthcare creating a chabot that serve over one million citizens.
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Napa's Autotech Learning Platform
Industry: Edtech
Product: Learning Managements System
NAPA AutoCare Learning Platform is the ultimate online and in-person education hub designed exclusively for in-shop repair technicians across the nation. This comprehensive platform offers a wide range of training modules, from basic maintenance to advanced diagnostic techniques, all tailored to enhance the skills and expertise of automotive professionals. With access to the latest industry standards, repair methodologies, and technology updates, technicians can stay ahead in the rapidly evolving automotive repair landscape. The NAPA AutoCare Learning Platform ensures that technicians not only meet but exceed customer expectations, delivering reliable, high-quality service every time.
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Napa's Car Repair AI Assistant
Industry: Automotive
Product: Generative AI Assistant
Car Repair Genius! Napa's AI assistant is imagined to deal with any mysterious engine noise, warning lights that won't go off, or just routine maintenance. Napa's Autotech AI is here to provide instant, accurate, and understandable advice. By combining deep automotive knowledge with the convenience of AI technology, Napa's AI will help in-shop technicians diagnose issues, suggest possible fixes, and guide them through their repair process. It will even recommend local repair shops, provide cost estimates, offer step-by-step instructions for DIY enthusiasts, and vehicle-specific TSBs and warranty information.
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