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User Research / Wireframes / Logo Design / UI & UX Design / Usability Testing

Erica's
Portfolio

Smart UX.
Intelligent AI. Measurable Results.

Designing thoughtful digital products and AI-driven experiences for companies of the future.

Let's Talk About Your Product

8+

years

Trusted by top companies worldwide

UNITED AIRLINES

verizon

Professionally building reliable software that scale.

Owning Products Through Innovation
& Leadership

100%

Successful Product Launch Rate

Agile

Tested through Research Methodologies

Professional

Stratgetic UX Design

Design System

OOUX / IA

0%

Blocker Rate

Certified in Conversational AI Design

110%

Client Stafication

Cross - functional Team Member

UX / UI Princples

95%

Project Completion Rate

Planning

Data-driven analysis

Conduct workshops

UI

UX/Content writing

AI dialogue flows

Certified in AI Design

Portfolio

Portfolio

A body of work outlining relevant work experience and contributions as a Product Designer using industry standard best practices and principles.

SaaS | CDP | Data Visualization | Artificial Intelligence | Chatbot | Edtech | Ecommerce | Design System

Case Studies

Featured Products

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Truist Assist (AI) offers immediate virtual financial assistance and provides direct access to your account within the chat.

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IndieCoach offers AI-powered music career guidance, helping independent artists navigate the industry, grow their careers, and make smarter business decisions.

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SkillSpace Labs offers AI-powered career development, helping users build real-world skills through personalized learning, hands-on experiences, and intelligent guidance.

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Verizon's Gizmo Watch helps families stay connected with kid-friendly calling, messaging, and location tracking.

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Alaska Airlines

Project: Contact Tracing

Government and CDC COVID-19 contact tracing form. Created to track guests traveling on inbound flights into the United States.

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Loyal Health Care

Product: Provider & Location Ranking System

Optimizing results with customizable filters for Ranking providers and locations for search and third-party listing partners.

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Loyal Health Care

Product: Sales & Customer Success

The best way to sell is by example. Explore how I helped the sales team pitch our software products to top-tier healthcare systems across the globe.

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Health & Wellness App

Project: Contact Tracing

Improving eating habits while saving time and money.

Notable Chatbot & Generative AI-powered projects

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COVID-19 Symptom Checker Chatbot

Healthcare | Machine Learning
Product Type Chatbot

Senior Product Designer

Los Angeles was severely affected by the COVID-19 pandemic, hospital beds becoming scarce, and UCLA Health's call center overwhelmed.

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Napa's Car Repair AI Assistant

Educational Technology | Automotive
Product Type Generative AI
Lead AI Product Designer & Product Manager

Car Repair Genius! Napa's AI assistant guiding technicians through diagnoses, identifying mysterious engine noises, warning lights that won't go off, and routine maintenance checks.

Schedule a 1:1 to view case study

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Napa's Autotech Learning Platform

Educational Technology | Automotive
Product Type LMS | Generative AI
Lead Product Designer & Product Manager

NAPA AutoCare Learning Platform is the ultimate online and in-person education hub designed exclusively for in-shop repair technicians across the nation.

Schedule a 1:1 to view case study

Other notable projects

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Alaska Airlines
Industry: E-commerce
Product: Prep-to-fly - Reservation
Senior Product Designer

Implemented the Alaska pre-flight checklist, providing guests with a centralized view of all their travel needs before boarding, during, and after their flight. Some items are required before departure, so making sure guests were aware was a huge priority.

Schedule a 1:1 to view case study

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Data Visualization
Industry: Healthcare | CDP | SaaS
Product: Date Center
Product Designer

Translating data into clear and concise visuals.

Schedule a 1:1 to view case study

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Redesign: Post-booking experience
Industry: E-commerce
Product: Reservation
Senior Product Designer

Disruption Center, helping you navigate your bookings when your reservation has been interrupted.

Schedule a 1:1 to view case study

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Kulture Kicks
Industry: E-commerce
Product: Retail store
Lead Product Designer

Consulted with client to create a brand identity and online platform for engaging with customers in one centralized location. Mobile-friendly, user-centered design practices applied.

Schedule a 1:1 to view case study

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Real Testimonials From Real Leaders, Peers, and Partners

Contributed to teams that gets the job done!

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LinkedIn approved

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